OHIO FINANCIAL CONTACTS FOR CONSUMERS
Ohio Department of Commerce
Division of Financial Institutions
77 S. High Street, 21st Floor
Columbus, OH 43215
(614) 728-8400
webdfi@dfi.com.state.oh.us
Contact for information or to file a complaint regarding Banks, Consumer Finance, Credit Unions, Savings & Loans, Mortgage Brokers, Pawnbrokers, PayDay Loans/Check Cashers, and Credit Repair/Credit Service Organizations.
Division of Real Estate and Professional Licensing
77 S. High Street, 20th Floor
Columbus, OH 43215
(614) 466-4100
webreal@com.state.oh.us
Contact for information or to file a complaint regarding Appraisers, Cemeteries, Real Estate Brokers, and Salespersons for Out-of-State Land Sales.
Division of Securities
77 S. High Street, 22nd Floor
Columbus, OH 43215
(614) 644-7381
Securitiesgeneral.questions@com.state.oh.us
Contact to file a complaint or for Investor Information, Securities License Issues, Securities Dealers, and Salespersons.
Department of Insurance
Fraud Unit
50 W. Town St., Ste. 300
Columbus, OH 43215
(614) 644-2671
(800) 686-1527
ODI.Fraud@ins.state.oh.us
Contact for information or to file a complaint regarding consumer or provider fraud.
Department of Insurance
Customer Service
50 W. Town St., Ste. 300
Columbus, OH 43215
(800) 686-1526
(614) 644-2673
communications@ins.state.oh.us
Contact for information or to file a complaint regarding insurance providers.
Ohio Attorney General’s Office
Consumer Complaints
30 E. Broad St, 14th Floor
Columbus, OH 43215
(877) 244-6446
www.ag4ohio.gov
Contact for information or to file a complaint regarding consumer fraud, telephone sales, and motor vehicle sales.
Crime Compensation Program
150 E. Gay Street, 25th Floor
Columbus, OH 43215
(614) 466-5610
(888) MY-ID-4-ME
(888-694-3463)
www.ag.state.oh.us
Contact for information on identity theft and Identity Theft Verification Passport.
Federal Consumer Complaint List
Federal Deposit Insurance Corporation (FDIC)
Division of Compliance
2345 Grand Boulevard
Suite 1200
Kansas City Missouri 64108
(877) 275-3342
www.fdic.gov
Handles complaints and regulates FDIC-insured state banks which are not members of the Federal Reserve System.
Comptroller of the Currency Compliance Management
250 E. Street, SW
Mail Stop 3-9
Washington DC 20219
(800) 613-6743
www.occ.treas.gov
Handles complaints and regulates National Banks. (Usually have “National” in name or “N.A.” after their names.)
Office of Thrift Supervision Consumer Affairs Division
1700 G Street, NW
Washington, DC 20552
(800) 842-6929
www.ots.treas.gov
Handles complaints and regulates Federal Savings and Loans and Federal Savings Banks.
Federal Trade Commission, Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
(877) 382-4357
www.ftc.gov
Handles complaints concerning most non-bank lenders, such as mortgage and finance companies and state credit unions.
The Federal Reserve Consumer Help Center
20th and Constitution Avenue
Mail Stop 801
Washington, DC 20581
(202) 452-3693
(888) 851-1920
www.federalreserve.gov
Handles complaints and regulates state-chartered banks and trusts. Also administers Truth-in-Lending, Equal Credit Opportunity Act, and Fair Credit Reporting Act.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428
(703) 518-6300
www.ncua.gov
Handles complaints and regulates National Credit Unions.
Department of Agriculture Rural Development/Rural Housing Services
Mail Stop MC-0783
Washington, DC 20250
(202) 720-1474
www.rurdev.usda.gov
Handles loans insured by Rural Development.
Department of Veterans Affairs Consumer Affairs Service
810 Vermont Avenue, NW
Washington, DC 20420
(202) 273-5770
www.va.gov
Handles complaints about loans guaranteed by Veterans Affairs.
For more information, please call us at (800) 228-1102 or visit www.ohiotreasurer.gov.