Target Audiences: Counties
Improving cash intake requires that municipalities integrate and coordinate multiple activities—printing of bills, online
presentment, payments, and credit-card processing just to name a few. That’s already complex. But when you also rely
on multiple systems and limited resources, your process becomes even more tangled, costly, and difficult to manage.
Easy, self-serve, anytime interaction is the new normal, as today’s connected consumers expect a personalized
experience in almost every aspect of their lives, whether reading a water bill or paying property taxes. While the public
sector has figured out ways to overcome common pain points, creating digital momentum is still a challenge.
Learn how having a digital first mindset to engaging with your citizens can lower cost, expedite payments, and build
stronger relationships. Understanding how digital payment usage has grown over the past few years and tactics to meet
consumer preferences will help you plan and stay connected to the communities you serve.